Refund Policy

Last Updated: March 4, 2025

1. Refund Eligibility

Due to the nature of digital services, refunds are only available under the following conditions:

• The final voice-over does not meet the agreed specifications.
• The service was not delivered within the specified timeframe.

2. Non-Refundable Cases

• Completed and delivered voice-over files.
• Customer dissatisfaction due to preference after delivery.
• Incorrect script submissions by the client.

3. Revision Policy

• One minor revision is allowed per order (small pronunciation or pacing changes).
• Additional revisions may incur extra charges.

To request a refund, contact contact@leatherbright.cloud. Refunds are processed within **7 business days** upon approval.